| K-101 | Audit the checkout funnel | Ana Lopez | done | 5 |
| K-102 | Redesign the pricing table | Dev Patel | doing | 8 |
| K-103 | Write the launch email | Chloe Marsh | doing | 3 |
| K-104 | Set up the A/B test | Ben Okafor | todo | 5 |
| K-105 | Landing page for the webinar | Eva Lindqvist | todo | 8 |
| K-106 | Segment the trial users | Ana Lopez | done | 3 |
| K-107 | Refresh the case studies | Chloe Marsh | done | 5 |
| K-108 | Referral programme brief | Gus Romero | todo | 5 |
| K-109 | Fix the sign-up form tracking | Dev Patel | doing | 2 |
| K-110 | Partner co-marketing plan | Hana Sato | todo | 8 |
| K-111 | Update the onboarding checklist | Eva Lindqvist | done | 2 |
| K-112 | Quarterly funnel report | Ben Okafor | doing | 5 |
| K-113 | Review the paid search budget | Gus Romero | todo | 3 |
| K-201 | Move billing to the new ledger | Ben Okafor | doing | 13 |
| K-202 | Rotate the API keys | Eva Lindqvist | done | 2 |
| K-203 | Cache the pricing lookups | Femi Adeyemi | doing | 5 |
| K-204 | Retire the v1 webhooks | Chloe Marsh | todo | 8 |
| K-205 | Database failover drill | Dev Patel | todo | 2 |
| K-206 | Upgrade the job queue | Femi Adeyemi | done | 8 |
| K-207 | Add rate limits to the public API | Hana Sato | doing | 5 |
| K-208 | Split the reporting database | Ben Okafor | todo | 13 |
| K-209 | Trace slow requests end to end | Gus Romero | doing | 3 |
| K-210 | Patch the image build pipeline | Ana Lopez | done | 3 |
| K-211 | Document the on-call runbook | Eva Lindqvist | todo | 2 |
| K-212 | Move logs to cold storage | Femi Adeyemi | todo | 5 |
| K-213 | Load test the checkout service | Dev Patel | done | 5 |
| K-301 | Triage the refund backlog | Hana Sato | doing | 5 |
| K-302 | Rewrite the password reset article | Chloe Marsh | done | 2 |
| K-303 | Set up the weekend rota | Gus Romero | done | 3 |
| K-304 | Add an order status macro | Ana Lopez | todo | 2 |
| K-305 | Survey customers after a closed ticket | Eva Lindqvist | doing | 5 |
| K-306 | Train the new starters on billing | Femi Adeyemi | doing | 8 |
| K-307 | Merge the duplicate help articles | Chloe Marsh | todo | 3 |
| K-308 | Escalation guide for enterprise accounts | Ben Okafor | todo | 5 |
| K-309 | Review the first-response targets | Hana Sato | done | 2 |
| K-310 | Tag tickets by product area | Gus Romero | doing | 3 |
| K-311 | Translate the top ten articles | Dev Patel | todo | 8 |
| K-312 | Chat hours for the holiday week | Ana Lopez | todo | 2 |
| K-313 | Customer health score pilot | Ben Okafor | doing | 8 |